FAQ
Quick answers to common questions.
Do I need an email to play?
No. You can play as a guest. Linking an email protects your progress and lets you switch devices.
Is one faction stronger?
No. They are identical.
Do timers run when I am offline?
Yes. Building, training, expeditions and resource production all continue on the server.
Can other players attack me?
Not yet. Player-versus-player is disabled. Monsters of the Hollow Host never attack players. See PvP and alliances.
Can I pay to get stronger troops?
No. Cedar Marks only speed up construction. See Cedar Marks and the Store.
Why can't I build another Farm?
Each building has a maximum count and some need a higher Keep. See Buildings.
Why is my build refused with "queue busy"?
Only one construction or upgrade runs at a time. Wait, or speed it up.
Why did a lair give me nothing?
Another player may have cleared it first, or the lair is still on cooldown. See Hollow Host.
Can I change my gamer tag?
See Names and community rules.
Can I play in two windows at once?
No. Cedarfall can be open in only one window or device per account at a time. Opening it somewhere else ends the older one, which offers Play here instead if you want it back. This keeps the shared world fair and stops automated play. See Troubleshooting.
Where do I report a problem?
On the support page.